I am trying to dimension an object/parcel. I placed it within the blue trigger area, but the dimension reading indicates 0. The status indicates "Re-calibrate Trigger Area" or "Trigger area is not flat/clear objects".
The most common causes are:
The object is in the trigger area. Clear all objects from the trigger area and wait for the application to calibrate to the trigger area. If the status remains the same after 5 seconds, follow this guide to set the trigger area.
The trigger area has moved. If the trigger area is a scale, the scale may have moved away from the trigger area. Move the scale back into the trigger area and the dimension will automatically re-calibrate to the scale.
The trigger area is not flat/reflective. Follow this guide to set up the Tricolops dimensioner with an uneven/reflective surface.