Follow these steps to set up the trigger area for uneven surfaces for the first time, or when Tricolops Dimensioning Application indicates the trigger area needs to be re-calibrated.
Remove all objects from the trigger area/scale.
Place a thin, flat piece of board (e.g. cardboard) that is at least 1ft x 1ft over the scale/rollers.
Go to Advanced -> Options, scroll down to the "Advanced" tab, and make sure "Auto Calibrate" is unchecked.
Follow these steps to set up the trigger area.
Remove the board from the trigger area.