Every time the Tricolops Dimensioning application starts up, the trigger area needs to be re-calibrated.
The most common causes are:
The scale has moved outside the original trigger area.
There are three options:Move the scale back into its original position and the dimensioner will automatically re-calibrate.
Decrease the size of the trigger area so the scale will not move outside of the trigger area.
Go to Advanced -> Options, scroll down to the "Advanced" tab, and uncheck "Auto Calibrate".
The dimensioner has moved. Use the provided hex key and tighten all connecting clamps.